How can you contact us?
You have the opportunity to ask questions via email to our customer service or visit us on our Facebook page (https://www.facebook.com/emmacollectiontoys) in Messenger. General information: shop@emmacollection.de,
Repair information: repair@emmacollection.co.uk
How can I check if a particular product is available?
If you can put the given product in the basket, it is available in our stock.
How can I get a discount?
After subscribing to our newsletter, we will send you information about our periodic promotions by email. If you buy more than 100 euros, you will receive an Emma Collection hand-painted bag as a gift from us.
How to place an order?
You can place an order directly on our website, by phone or by email. To place an order, you must have a valid email address, as we will send the information about the order there.
Phone: 36 30 24 11 599 - Ordering by phone can take up to 5-10 minutes.
What are the accepted payment methods?
There are currently 3 payment methods to choose from:
1) Traditional bank transfer: You can transfer to the bank account number provided on the Payment tab. Beneficiary name MultiBooking Consultancy Bt! In addition, enter the following information in the Subject field: the order number and the full name of the ordering person. This information is absolutely necessary to identify the reference and post it to the order.
2) Cash on delivery: you can pay in cash at the courier (order value + delivery cost).
3) With Creditcard (Visa, MasterCard, Maestro, AmericanExpress): Wise and Barion.
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